VALLÉE DE LA CHANCE · E-GAMING CLUB
Privacy Policy
Last updated: 30 September 2026
This policy describes personal data handled in connection with this informational website and inquiries sent to Vallée de la Chance E-Gaming Club. Separate notices and club procedures may apply when you register or play on site.
01Who is responsible
Vallée de la Chance E-Gaming Club at LA DALAT Hotel, 106 Mai Anh Đào, Đà Lạt, Vietnam is the point of contact for this website. For a privacy request, call +84 83 940 8686 and ask for the manager responsible for personal data. We may need to verify your identity before responding.
02Data we receive
The website does not currently offer an online account, payment flow or inquiry form. If you contact us through a linked messaging app, phone or other channel, we may receive your name, contact details, messages and information you choose to provide, such as a proposed visit or booking request. Our hosting and security providers may process technical information such as IP address, browser details, requested pages, timestamps and diagnostic logs needed to deliver and protect the site. Do not send passport details or sensitive information through an open chat unless our staff provides a suitable process.
03Why we use it
We use contact information to respond to inquiries, discuss requested services, arrange follow-up and keep appropriate records. Technical information helps operate, secure and troubleshoot the site. Where required, we process data to meet legal obligations or protect legitimate interests. Promotional messages are sent only where we have the required permission or another lawful basis; you may ask us to stop them at any time.
04Choice and lawful processing
We handle personal data in accordance with applicable Vietnamese personal data protection law. Where consent is required, we seek it for the particular purpose and you may withdraw it, without affecting processing already lawfully carried out. You can browse the informational pages without submitting an inquiry. Declining data needed to answer a request may prevent us from completing it.
05Sharing and overseas services
Access is limited to staff and service providers who need information for the stated purposes, including website hosting and communications support. If you choose KakaoTalk, WeChat, WhatsApp or Zalo, your interaction is also handled by that provider under its own privacy terms and may involve processing outside Vietnam. We may disclose information when required by competent authorities or law. We do not sell inquiry data to third parties.
06Retention and security
We keep inquiry records for as long as needed to answer and manage your request, meet applicable recordkeeping duties and resolve disputes, then delete or anonymize them when appropriate. Technical logs are retained under the hosting provider's operational schedule. We use reasonable access, organizational and technical safeguards, while no internet transmission can be guaranteed completely secure.
07Your rights
Subject to applicable law, you may request access, correction or deletion of your personal data, object to or restrict certain processing, withdraw consent, ask about sharing, or raise a complaint. Contact us at +84 83 940 8686. We will verify and handle requests within applicable legal timeframes and explain any lawful restriction. You may also complain to the relevant Vietnamese authority.
08Cookies, links and updates
See our Cookie Policy for the technologies currently used on this website and the potential future use of Google, Meta or other advertising platforms. If optional advertising or analytics tools are introduced, we will update our notices and obtain any choice required by law before using them. External links take you to services with independent privacy practices. We may revise this policy if our website features or processing change; the current version and update date will appear here.